Privacy Notice

1. Introduction

Welcome to Your Gran Alacant App (“we”, “our”, “us”). This notice explains what data we process and why.

2. Data We Collect

• User-provided data: name, email address and contact details.
• Automatically collected data: device type, operating system, IP address and usage analytics.
• Notifications: when enabled, we process notification preferences and device-token information needed to deliver them.
• Anonymous map heat-map data: when location access is already enabled and the Interactive Map or a supported business directory page obtains a location successfully, we record only a rounded location grid and the date and time. This record does not contain a name, device token, IP address, platform, or other direct identifier.

3. How We Use Your Data

• To provide and improve app functionality.
• To send notifications where you have consented.
• To analyse usage and improve the app experience.
• To analyse anonymous map and directory launch patterns and improve local app content.
• To meet legal requirements and prevent abuse.

4. Legal Basis for Processing

• Consent, for example for notifications.
• Legitimate interests, including app performance and security.
• Legal obligations where applicable.

5. Your Rights

• Access your personal data.
• Correct or complete inaccurate data.
• Withdraw consent.
• Request deletion.
• Object to processing or request data portability.

6. Data Sharing & Security

We do not sell or share personal data for marketing. Third-party tools, such as analytics providers, are used under appropriate privacy controls. We apply reasonable security measures to protect information.

7. Data Retention

We keep personal data only for as long as needed for app operations, support, security, or legal obligations.

8. Contact Us

For privacy questions or concerns, email app@yourgranalacantapp.es.

9. Updates to This Notice

We may revise this notice from time to time. Please review it regularly to stay informed of any changes.